Vancouver Airport (YVR) Facility Information
Vancouver International Airport is located on Sea Island in Richmond, British Columbia, Canada. Here you find complete information on the Vancouver International airport, the second busiest airport in Canada and also the Best Canadian airport from regional results. Vancouver International Airport offers banks, restaurants, spas, laundry facilities, and more. Vancouver International airport is a gateway to the world on the West Coast of Canada.
Welcome to Vancouver Airport Information - Here you will find complete information on services located at Vancouver International airport YVR, such as locations of information desks throughout Vancouver airport, duty free shopping,Vancouver Limousine Service, business centre, customer service information and much more.
U.S. customs on second level international departures.
Business Facilities:
The business centre is located in the international Terminal on the Arrivals level and offers the following facilities: fax, photocopying, laser printing, cellular phone rental, secretarial services, computer workstations, data ports, laptop recharging points and internet ports.
Green Coat Ambassadors
The green coat ambassadors are a part of the YVR team and they walk around the Vancouver airport to assist people who are lost and need directions. They are volunteers that are here to help you!
Disabled Facilities:
The Vancouver International Airport has comprehensive facilities for disabled travelers - catering to people with sight, sound and mobility disabilities. All public areas of the Terminal buildings are all wheelchair accessible. Airline check-in and service counters have a volume controlled amplified handset system to assist people hearing an agent in a noisy environment. Counters are also specially designed with writing surfaces and toe clearances for persons using wheelchairs. There are TTY phones located in all areas and Wayfinding for people with visual impairments or who are deaf or hard of hearing. The Terminal Buildings are equipped with low mounted courtesy phones connected directly to the Operations Desk where staff can identify the users’ location by the phone unit and therefore give users detailed directions or send a green coat ambassador to assist if required. For further information visit the airport's webpage - http://www.yvr.ca
Lost and Found:
The YVR Lost and Found Department is located at the Customer Service Counter on Departures Level 3 of the International Terminal. Hours of operation are from 9:30 a.m. to 5:30 p.m. daily. The phone number is 604.276.6104. There is also a World-wide Toll Free service available by dialing 1.866.817.5243.
Information and help desks:
Customer service counters can be found on the Departures level of both the domestic and international Terminals. Tourist information counters are located on the Arrivals level in both Terminals.
Children's play area:
The Children's play area is located on the second level of Vancouver Airport between the domestic and international departure terminals.
